Available for new opportunities

Youssef Gargai

Senior Cloud & Linux Infrastructure Engineer

OCIAWSAzure — Multi-Cloud Infrastructure & Automation

RHCSA-certified engineer with 10+ years designing, operating and troubleshooting large-scale on-prem and cloud infrastructure. I automate with Terraform and Ansible, build observability with Prometheus & Grafana, and lead global teams through critical incidents as Duty Manager.

Get in touch Download CV
Casablanca, Morocco youssefgargai@gmail.com +212 645 143 406

Profile

Infrastructure that stays up, teams that stay calm

Expert in Oracle Cloud Infrastructure, Linux (Oracle, Red Hat, Ubuntu), virtualization, networking and storage — with hands-on automation to cut manual work and incidents. I act as Duty Manager and Technical Coordinator: leading global teams, mentoring junior engineers, and driving fast resolution of critical incidents while keeping customers informed.

Multi-Cloud & Linux

OCI, AWS and Azure across Oracle Linux, Red Hat and Ubuntu — from bare metal to Exadata, ODA and PCA.

Automation & IaC

Terraform, Ansible and shell scripting to standardize provisioning, patching and configuration at scale.

Observability

Prometheus & Grafana dashboards that speed up detection and cut mean time to resolution (MTTR).

Leadership & Incidents

Duty Manager coordinating engineers across time zones, running war rooms, mentoring new hires.

Career

Professional Experience

  1. Linux Engineer (OCI – On-prem)

    Oct 2019 — Oct 2025

    Oracle · Casablanca, Morocco

    • Delivered advanced L2/L3 support for Oracle Cloud Infrastructure, Oracle Linux and virtualization platforms for large-scale customer environments.
    • Automated provisioning, patching and configuration with Terraform, Ansible and shell scripting, cutting repetitive manual work.
    • Built observability dashboards with Prometheus and Grafana, speeding up incident detection and reducing MTTR.
    • Resolved complex issues across Docker, Kubernetes, networking, Exadata, ODA and PCA to minimize service disruption.
    • Acted as Duty Manager — coordinating engineers across time zones, managing escalations and leading war rooms within SLA.
    • Recruited, onboarded and mentored junior Linux engineers while driving process improvements.
    TerraformAnsibleKubernetesDockerPrometheusGrafanaExadata

  2. Technical Support Engineer

    Sep 2013 — Oct 2019

    Dell · Casablanca, Morocco

    • Provided enterprise-level support for server, storage and networking infrastructure for business-critical environments.
    • Led incident investigations and Root Cause Analysis (RCA), documenting corrective and preventive actions for SLA compliance.
    • Resolved high-impact incidents for global enterprise customers alongside cross-functional teams.
    RCAStorageNetworkingEnterprise Support

  3. Senior Technical Support Engineer

    Sep 2012 — Aug 2013

    Microsoft · Casablanca, Morocco

    • Supported Windows Server, Active Directory and networking services for enterprise customers.
    • Specialized in L2 incident management and Microsoft licensing, ensuring compliance and accurate entitlement usage.
    Windows ServerActive DirectoryLicensing

  4. Network & System Administrator

    Sep 2007 — Jan 2012

    Finatech · Casablanca, Morocco

    • Administered Windows/Linux servers and Cisco network infrastructure — installation, configuration, backups and performance tuning.
    • Deployed and maintained Nagios-based monitoring, resolving network/system issues to minimize downtime.
    CiscoNagiosWindows/Linux

Toolbox

Skills & Technologies

Cloud Platforms

Oracle Cloud InfrastructureAWSMicrosoft Azure

Linux Systems

Oracle LinuxRed HatUbuntuDebianAlmaLinuxRocky

Microsoft Systems

Windows ServerActive Directory

DevOps & SRE

TerraformAnsibleJenkinsGitDockerKubernetes

Monitoring & Observability

PrometheusGrafanaNagios

Networking & Security

LAN/WANVCNVPCLoad BalancerVPNFirewallsCisco OSPF/BGP

Database Technologies

Oracle DB (RAC)Data GuardASMRMANAutonomous Database

Storage & Infrastructure

SANNASRAIDLVM

Virtualization

OVMKVMOLVMVMwareHyper-V

Leadership & Soft Skills

Major Incident Management Customer Communication Technical Coordination Mentoring RCA Project Management (PMP) Enterprise Architecture (TOGAF)

Credentials

Certifications & Education

Microsoft Certified: Azure Administrator Associate

AWS Certified Solutions Architect – Associate

Oracle Cloud Infrastructure 2025 Certified Architect Associate

Red Hat Certified System Administrator (RHCSA)

ID: 190-086-777

Associate – Information Storage and Management v3.0 (DCA ISM)

Oracle Cloud Infrastructure Foundations

Cisco Certified Network Associate (CCNA)

CompTIA A+

Project Management Professional (PMP)

TOGAF 9 Certified

Education

Bachelor of Engineering — Network & Telecom Engineering

IGA Casablanca · 2008 — 2011

DUT in Electronics

EST Agadir · 2004 — 2006

Languages

ArabicNative
FrenchFluent
EnglishProfessional

Let's talk

Let's build reliable infrastructure together

Open to Senior Cloud / Linux Infrastructure, SRE and DevOps roles. Reach out directly or connect on LinkedIn.

youssefgargai@gmail.com +212 645 143 406 linkedin.com/in/youssefgargai Casablanca, Morocco
Download full résumé (PDF)